Refund policy

Last updated: September 16, 2026.

We want you to be happy with your Repute cards. Here's how refunds work.

30-Day Refund Window

You may request a refund within 30 days of the delivery date shown on your shipping confirmation. To request a refund, email support@reputeshop.com with your order number.

How Refunds Are Processed

Once your refund request is approved, we will process it to your original payment method within 5–10 business days. You'll receive an email confirmation once the refund has been issued.

Damaged or Defective Cards

If your card arrives damaged, doesn't tap/scan correctly, or otherwise doesn't work as described, contact us right away at support@reputeshop.com — we'll make it right with a replacement or refund.